We manage and store a range of organisational, financial, and personal information to process your payroll. We only disclose information when this is needed for the service or where you authorise us to do so (for example, transmitting direct credit files to the bank, sending your tax details to the ATO, sending payroll deduction schedules to deduction agencies). In rare situations, we might be required to disclose other information (for example, to comply with a warrant or other court order, or to support a criminal investigation). We will advise you if we get any request or order of this kind, provided that the law allows us to do so.
Everything we do is on your behalf. We don’t use your information for our own purposes.
Employees can see their personal details, payslips and leave information through the Employee Kiosk. If they need more detailed information, or have questions, they will need to talk to you, their employer.
We can only work with the information you give us – we can’t check whether its right. So, you will need to make sure that your payroll information is accurate, complete and up to date before you send it to us or input it into our system.
We understand that payroll information is sensitive, and we take great care to keep it safe. Only people who genuinely need to see the information have access to it, both at our end and yours. For more details on how we keep information secure, check our security policy here.
In the unlikely event of a privacy breach, we will let you know as soon as we become aware of it. We will work with you to make sure the problem is fixed, and the right people can be notified.
We collect statistics to monitor website usage, performance, security, and to measure improvements so that we can continue to enhance our services. However, none of this information is capable of identifying individual people.
We don’t keep information forever. We only keep it for as long as needed to provide your payroll services, or to comply with tax or financial services legislation. Detailed payroll information is stored for the current tax year and may be archived and removed from view after that time.