Caring for
every customer

You can have every confidence in CloudPayroll’s integrity, security, and privacy. Our multiple server locations are monitored 24/7 and our system is equipped with full disaster recovery capabilities. For more information, see our Security page.

Yes, visit our STP page find out more.

Clients enjoy an easy onboarding process with thorough training from our Implementation Team. Our friendly and knowledgeable Support Team provide free ongoing support via phone and email for premium and enterprise clients.

We also provide online help documents, we constantly review and update our software to ensure we incorporate any changes to legislation, statutory holidays, or other issues.

CloudPayroll need your organisation’s name, ABN, address, BSB/Account number and nominated default super fund (if you want CloudPayroll to manage super payments) to set up your organisation page. You then need to accept the contract online and sign a direct debit form. CloudPayroll then upload the direct debit form and execute contract ready for you to process first pay run.

You can set up a variety of HR reports and custom fields, such as training, performance reviews, certificates, and licence expiries.

Yes, CloudPayroll has seamless integration with Xero. Our enhanced services include generating Accounts Payable invoices called ‘Bills’ in Xero that contain your Xero accounts and your Xero tracking categories (if used). For more information on our seamless Xero integration please click here.

CloudPayroll is used with many systems in different industries. View all our integrations here.

CloudPayroll suits businesses of all sizes. From small with one employee to Enterprise with several hundred employees. Our payroll solution is widely used by many industries, groups and franchises.